Help & Support

Help when you need it.

Find quick answers for setup, your account, billing, and voice credits—or contact us directly.

02 / Account & billing

Manage your plan and credits

Plan credits reset with your billing period. Purchased credits are used afterward and never expire. Billing and account actions open in secure browser pages from ApexCast.

03 / Privacy & terms

Read the details anytime

Learn how ApexCast handles your account, race data, billing, and hosted voice services.

04 / Balance refresh

Not seeing your latest credits?

After checkout, return to ApexCast. Your plan or purchased-credit balance refreshes automatically; use Refresh in Usage & Voice Credits if needed.

05 / Updates & community

Stay connected with ApexCast

Follow product news, watch new clips, and join the conversation on Instagram or Discord.

Still need help?

Talk to a real person.

Email help@apexcastai.us with the issue you are seeing. Include your app version and a short description so we can help faster.

Ready to hear the race?

Choose a hosted voice plan, then return to ApexCast to start your session.

See plans and credits